Frequently Asked Questions - Iveco Daily Parts
Frequently Asked Questions — Specialista Daily
Find answers to the most common questions about Iveco Daily parts, shipping, payments and part compatibility.
Orders and Shipping
How much does shipping cost?
Standard shipping within Italy costs 9,90€ with GLS courier. For bulky parts (engines, load beds, tanks), shipping is on a pallet at variable cost — contact us for a quote. We also ship across Europe from 19,90€.
How long will it take to receive my order?
Orders confirmed by 14:00 leave our warehouse the same day. International shipping: 3-7 working days in Europe. For islands and remote areas, delivery may take 1 day longer.
How can I track my order?
You'll receive an email with the GLS tracking code as soon as your parcel is dispatched. You can track the delivery on the GLS website by entering the code.
Which payment methods do you accept?
We accept: credit/debit card (Visa, Mastercard, American Express), PayPal and bank transfer. Cash on delivery (payment on delivery, +5 €) is available ONLY in Italy. All payments are secure and encrypted.
Returns and Warranty
Can I return a part?
Yes, you have 14 days from receipt to return the product. The part must be undamaged, not fitted and in its original packaging. Return shipping costs are paid by the customer. The refund is issued within 5 days of receiving the return.
Do the parts come with a guarantee?
All parts come with a 2-year legal guarantee against manufacturing defects, as required by Italian law. Remanufactured parts (engines, turbos, alternators) have a specific warranty stated on the product page.
Compatibility and Parts
How do I know if a part is compatible with my Daily?
Every product on our website lists the compatible generations and models. You can search by Iveco OE number (the number stamped on the genuine part) or send us your chassis number (VIN) and we'll identify the exact part for you. The VIN is on the plate in the door pillar on the left-hand side (driver's side on LHD).
What's the difference between a genuine part and an aftermarket part?
A genuine (OE) part is made by Iveco or its suppliers — guaranteed compatibility, higher cost. An aftermarket part is made by independent manufacturers (Covind, Valeo, Brembo, etc.) with equivalent quality at a lower price, up to 40-60% less.
Do you sell parts for every generation of the Daily?
Yes, we cover all generations: Daily II (1990-1999), Daily III (1999-2006), Daily IV (2006-2011), Daily V (2011-2014), Daily VI (2014-2019) and New Daily VII (2019-present). Over 27.000 part numbers in our catalogue.
I can't find the part I'm looking for — what should I do?
Contact us by email, phone or WhatsApp with the OE number or your vehicle's chassis number (VIN). Our team of Iveco Daily specialists will help you find the right part, even if it isn't in the online catalogue yet.
Technical Information
What driving licence do you need to drive an Iveco Daily?
It depends on the vehicle weight: a Category B licence for the Daily 35 (up to 3,5 tonnes), a Category C1 licence for the Daily 50 (up to 7,5 tonnes) and a Category C licence for the Daily 65/70 (over 7,5 tonnes). For professional use you also need a Driver CPC.
How often should the Iveco Daily be serviced?
Iveco recommends a service every 30.000 km (Euro 4-5) or 40.000 km (Euro 6 with Long Life oil). It includes: oil and filter change, air filter, fuel filter, and brake and belt checks. On Euro 6 models with AdBlue, the SCR system should also be checked.
Which oil for the Iveco Daily engine?
For Euro 6 engines: 5W-30 ACEA C3 oil. For Euro 4-5 engines: 10W-40 is also accepted. Capacity: 7 litres for the 2.3, approximately 10 litres for the 3.0. Find out more in our engine oil guide →
Parts and Compatibility
To check compatibility, just send us your vehicle's chassis number (VIN). You can do this via WhatsApp, phone or email. Our team checks the technical catalogues in real time to make sure the part is right for your specific model, year and engine.
If you're not sure which part you need, send us a photo of the part to be replaced via WhatsApp: we'll identify the correct part number for you.
Yes, we cover all generations of the Iveco Daily: from the Daily Turbo (1989–1999) to the Daily VII (2019 onwards), including the Daily III (2000–2005), Daily IV (2006–2011), Daily V (2012–2013) and Daily VI (2014–2018). Our catalogue includes over 27,000 part numbers covering bodywork, mechanical parts, lighting, interior and accessories.
We specialise in the Iveco Daily, but we also stock a selection of parts for the Iveco Eurocargo and other Iveco commercial vehicles. Contact us with your vehicle's chassis number (VIN) and we'll check availability straight away.
Yes, we supply parts for Daily motorhome conversions, although in some cases custom bodywork modifications may require a more thorough check. Send us your chassis number (VIN) and a photo of the part to be replaced: our team has specific experience with these conversions.
You don't need to know the part number. You can describe the part you need by phone or WhatsApp, and send us a photo of the broken part or the part to be replaced. With your vehicle's chassis number (VIN), we'll find the correct part number and prepare a quote for you.
Genuine vs Aftermarket
The genuine part (OE) is made by the same supplier that supplies Iveco: the same quality, thickness and service life as the part fitted at the factory. The aftermarket part is made by a third party and is generally cheaper, but quality and finish can vary.
For critical components such as brakes, suspension or lighting, we recommend genuine parts where possible. For bodywork and interior parts, a good-quality aftermarket part is often an excellent alternative.
It depends on the type of part and your budget. Our advisers will help you make the best choice for each part: we'll tell you clearly when an aftermarket part is perfectly fine and when it's worth investing in a genuine one. Contact us and we'll offer you both options with their prices.
All the parts we sell, both genuine and aftermarket, are covered by a 2-year legal guarantee against lack of conformity. If you find a problem with a part, contact us and we'll sort it out.
Prices and Quotes
You can request a quote in three ways:
- WhatsApp: message us on +39 379 100 0313 with your chassis number (VIN) and parts list
- Phone: call the same number
- Email: write to info@specialistadaily.com
We'll reply with a detailed quote, including availability and delivery times.
Yes, all prices shown on the site are incl. VAT.
Yes, we offer dedicated terms for garages, body shops, haulage companies and resellers. Contact us with details of your business and we'll set up tailored discounts based on your volumes.
Payments and Invoicing
We accept:
- Credit/debit card — secure payment directly on the website or via a payment link
- PayPal
- Bank transfer — including instant transfer
- Cash on delivery — ONLY for deliveries within Italy
For deliveries outside Italy, payment is made when you order, by card, PayPal or bank transfer.
Once your order is confirmed, we'll send you our IBAN. Please use your order number as the payment reference (e.g. “Order #SD24001”). As soon as we receive the payment — just a few minutes with an instant transfer — we'll ship your goods.
To receive an invoice, please send us your billing details before or at the time of ordering:
- Company name
- VAT number
- SDI code or PEC (Italian customers only)
- Registered office address
You can send them via WhatsApp or email, or add them to the order notes. Without these details, a till receipt will be issued.
Yes, contact us with your order number and we'll email you a copy of the invoice.
Shipping and Delivery
Paid orders are processed as quickly as possible (working days) and shipped by courier, with a tracking number.
We ship with trusted couriers: GLS, BRT (Bartolini) and SDA. We reserve the right to choose the most efficient courier based on the delivery area and the type of parcel.
Shipping costs vary according to the weight, size and destination of the parcel. The cost is calculated automatically at checkout. For bulky parts (bumpers, tanks, wings) the cost may be higher than standard. For an exact quote, contact us.
As soon as your parcel is handed over to the courier, you'll receive an email with the tracking number. If you haven't received it, contact us with your order number and we'll send you the latest tracking straight away.
Yes, we ship throughout Europe and worldwide. For international shipments, contact us for a personalised shipping quote. For non-EU customers, customs charges may apply and are payable by the recipient.
We know how important it is to keep your van on the road when you rely on it for work. If it's urgent, contact us by phone or WhatsApp and explain the situation: we'll do our best to prioritise your order and choose the fastest courier for your area.
Returns and Refunds
Yes, you have a 14-day right of withdrawal from receipt of the goods (D.Lgs. 206/2005, EU consumer law). The product must be returned intact, in its original packaging and with all its accessories. Return shipping costs are paid by the customer.
To start a return:
- Contact us by email, WhatsApp or phone, giving your order number and the reason for the return
- We'll send you the instructions and the return address
- Send the product well packed in its original packaging
- Once we've received it and checked its condition, we'll issue a refund within 14 days using the same payment method you used for the purchase
We're sorry for the inconvenience. Contact us straight away with:
- Your order number
- A photo of the product you received
- A description of the problem
We'll arrange a replacement or refund at our expense. If the parcel was damaged in transit, it's important that you accepted the delivery with reservation from the courier.
The refund is issued within 14 days of receiving the returned product. How long it takes to reach your account depends on the payment method: usually 3-5 working days for card and PayPal, 1-2 days for bank transfer.
Orders and Availability
You can order in several ways:
- Website: add the products to your cart and complete checkout on specialistadaily.com
- WhatsApp: send us your parts list and we'll prepare an order with a payment link
- Phone: call and order directly with one of our advisers
Our catalogue is very large (over 27,000 items) and stock levels are updated daily. Occasionally a product may show as available online but actually be out of stock or on back order. If this happens, we'll let you know immediately and offer you an alternative or tell you when it will be back in stock. If you prefer, we'll give you a full refund.
If your order hasn't been shipped yet, contact us straight away and we can change or cancel it. If it has already been handed to the courier, you'll need to wait for delivery and then return the product if necessary.
Help and Contact
You can reach us in several ways:
- WhatsApp: +39 379 100 0313 — the fastest option
- Phone: +39 379 100 0313
- Email: info@specialistadaily.com
We're available Monday to Friday, 9:00 to 18:00.
Yes, our premises are in Giarre (CT), Via Antonio Gramsci 68/70/72, Italy. You can collect your orders in person by appointment.
We don't offer fitting, but our advisers can give you technical guidance on the part and how to fit it. For complex jobs, we recommend using a specialist garage.
Didn't find the answer?
Our team is available Monday to Friday, 9:00 to 18:00 (Italian time).
