Terms and Conditions
How Long Does It Take After I Order?
Once we receive your order we'll ship it straight away (excluding bulky items such as doors, bonnets and side doors). The courier collects orders every day from Monday to Friday at 16:00.
Orders we receive after 15:00 will therefore be shipped the next working day
Orders are shipped with GLS: within Italy delivery takes 48 hours, 24 hours for southern Italy. International shipping is also available.
For info on specific areas or to request a courier other than GLS, contact us on +39 3791000313 or reply with the details to the order confirmation email
What If the Item I Buy Is Wrong?
If the item you bought on our website is wrong, contact us on +39 3791000313: our customer service team will look into the problem, send you the right product and collect the wrong one on the same day.
How Do Returns Work?
Returns on our site are free within 15 days: just send an email to info@specialistadaily.com or contact our customer service on 3791000313, tell us the reason and we'll exchange the product for you
How Can I Pay?
Payment can be made by:
- Cash on delivery: payment to the courier on delivery (ITALY ONLY)
- PayPal
- Credit card
- Bank transfer
You can choose your preferred payment method directly during checkout on our online shop
How Do I Get an Invoice?
As soon as you place your order, reply to the confirmation email with your billing details. We'll then issue the invoice using the details you provide
For other info on accounts and administration, send an email to:
direzione.kefa@gmail.com or contact us on 340/1876494
Is There a Warranty If the Product Doesn't Work?
Yes, all our products come with a 6-month warranty. After 6 months, talk to one of our team and we'll look into the problem together; we'll check with our supplier whether a warranty extension is possible
Do the Prices Shown on the Site Include VAT?
Yes. All prices shown are incl. VAT.
English translation provided for information only. In case of discrepancy, only the Italian version is legally binding.
Terms and Conditions of specialistadaily.com
These Terms govern
- the use of this Website, and
- any other related Agreement or legal relationship with the Owner
in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.
The User must read this document carefully.
The party responsible for this Website is:
Kefa srls - Via Antonio Gramsci 68/70/72 -Giarre - 95014 (CT)
Owner's e-mail address: direzione.kefa@gmail.com
TERMS OF USE
Unless otherwise specified, the terms of use of this Website set out in this section apply generally.
Additional terms of use or access applicable in particular situations are expressly indicated in this document.
By using this Website, the User declares that they meet the following requirements:
Content on this Website
Unless otherwise specified or clearly recognisable, all content available on this Website is owned or provided by the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on this Website does not infringe applicable law or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal rights and claims that may be enforced, Users are kindly asked to address the relevant complaints to the contact details specified in this document.
Access to external resources
Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content or availability.
The conditions applicable to resources provided by third parties, including those applicable to any grants of rights in content, are determined by the third parties themselves and governed by their respective terms and conditions or, in the absence thereof, by law.
Acceptable use
This Website and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and applicable law.
Users are solely responsible for ensuring that their use of this Website and/or the Service does not violate the law, regulations or the rights of third parties.
Common provisions
No implied waiver
The Owner's failure to exercise any legal right or claim arising from these Terms shall not constitute a waiver thereof. No waiver shall be considered final in relation to a specific right or to any other right.
Service interruption
To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, giving appropriate notice to Users.
Within the limits of the law, the Owner reserves the right to suspend or terminate the Service altogether. If the Service is terminated, the Owner will make every effort to enable Users to extract their Personal Data and information in accordance with applicable law.
Furthermore, the Service may be unavailable for reasons beyond the Owner's reasonable control, such as force majeure events (e.g. strikes, infrastructural failures, blackouts, etc.).
Service reselling
Users are not authorised to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service, in whole or in part, without the Owner's prior written consent, given either directly or through a legitimate reselling programme.
Intellectual property
Without prejudice to any more specific provision contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents and designs relating to this Website, are held exclusively by the Owner or its licensors and are protected under the applicable laws and international treaties relating to intellectual property.
All trademarks – whether word marks or figurative marks – and any other distinctive signs, trade names, service marks, illustrations, images or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are protected under the applicable laws and international treaties relating to intellectual property.
Changes to these Terms
The Owner reserves the right to amend these Terms at any time. In such an event, the Owner will give appropriate notice of the changes to Users.
Such changes will only affect the relationship with the User going forward.
Continued use of the Service constitutes the User's acceptance of the updated Terms. If the User does not wish to accept the changes, they must stop using the Service. Failure to accept the updated Terms may entitle either party to withdraw from the Agreement.
The applicable previous version shall continue to govern the relationship until the User's acceptance. Such version may be requested from the Owner.
Assignment of contract
The Owner reserves the right to transfer, assign, dispose of by novation or subcontract any or all rights and obligations under these Terms, taking due account of the legitimate interests of Users.
The provisions regarding changes to these Terms shall apply accordingly.
Users are not authorised to assign or transfer their rights and obligations under the Terms without the Owner's written consent.
Contacts
All communications relating to the use of this Website must be sent to the contact details indicated in this document.
Severability
Should any provision of these Terms be or become void or ineffective under applicable law, the invalidity or ineffectiveness of such provision shall not affect the remaining provisions, which shall therefore remain valid and effective.
